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F.A.Q.

Where are the shirts being shipped from?

Depending on your order, we will ship to you from our closest branch. We have warehouses ready to send your order in Canada and the United States.
Most international orders are shipped from our Canadian branch.

Do you provide tracking numbers?

YES! We provide tracking numbers for all United States orders! Tracking numbers will be provided 24-48 hours after your item has shipped out and will be available online. To find your status tracker, please check your email.

Can I customize the color of shirt for my order?

YES! We offer a number of different colors that we are able to print on, although some colors in some sizes are limited to availability.

How do I change the color of my order?

It's simple, at checkout you'll have a box where you can directly notify us of any required changes or special instructions for your package. Just make a note of what color you prefer and we'll customize your order. Please note that 5XL and 6XL sizes are very limited in colors other than Black and White.

What colors do you offer?

We offer more than 20 different colors, including:
Black, Charcoal Grey, Daisy, Dark Chocolate, Forest Green, Gold, Irish Green, Light Blue, Light Pink, Military Green, Navy, Orange, Other, Purple, Red, Royal Blue, Sport Grey, Tan, White and three STYLES of ringers, including Black, Navy and Red.

What method of payment do you accept?

We accept paypal, AMEX, Visa, and MasterCard.

What is the average wait time?

Our t-shirts are made-to-order, so there is some time required to print and dry the shirt and prepare it for shipping. In some cases, it can be processed the same day, but we can't guarantee it. All shirts will be processed and sent for shipping in two to three business days after you place your order.
The average wait times are vary for each country. We ship USPS and people in the U.S. should expect their shirt at their door 5-10 business days after ordering.

What is your return policy?

Buyers are responsible for returning any shirts they are not satisfied with, in original packaging and in new condition. You will be refunded 100% for the tshirt (excluding shipping costs). Contact highqualitytees@gmail.com if you would like to return your order.